Patient consent

Recording a consultation involves the patient’s personal information. Handle consent respectfully and according to your clinic’s policy and your jurisdiction.

When to obtain consent

• Obtain patient consent before recording or transcribing where your clinic policy or jurisdiction requires it.
• If a patient declines, don’t record. Document the consultation as you normally would.
• Consent expectations can differ for particular situations (for example, sensitive consultations, third parties present, or telehealth). Follow your clinic’s guidance.

How to explain Miraa in simple terms

Keep it short, honest, and jargon-free. A sample explanation:

“Would it be okay if I use Miraa to help capture notes from our consultation? It creates a draft summary for me to review, and I remain responsible for checking and approving anything that goes into your record.”

Adapt the wording to the patient and the situation. The key points to convey:

• Miraa helps capture notes.
• It produces a draft the clinician reviews.
• The clinician remains responsible for the record.
• The patient can decline.

Handling sensitive or private moments

• If the discussion turns to something the patient would prefer not recorded, pause or avoid capturing it where the product allows. Needs confirmation — confirm the exact pause/stop controls in your version.
• Keep the recording to the clinical encounter where practical. See Ambient capture.

Consent and jurisdiction

Documenting consent

Follow your clinic’s process for noting that consent was obtained. Being able to show consent was sought protects both the patient and the clinic.

Common mistakes

• Recording before confirming consent.
• Using clinical jargon the patient doesn’t follow.
• Assuming one consent covers every future consultation without checking your clinic’s policy.

Related pages

• Recording & consent
• Australian privacy
• Clinician approval